1. Introduction

This policy explains how Sabiq collects, uses, and protects data when you use our website, application, or related services. By using Sabiq, you acknowledge that you have read and understood this policy.

2. Data we collect

We may collect information you provide directly, such as your name, email, account type, company details, and content entered into enabled sections. We also collect limited technical data such as IP address, browser, device, security logs, and error information.

3. How we use data

• Create your account and deliver requested features.
• Synchronize data across devices and improve performance.
• Process subscriptions, payments, and billing records.
• Protect accounts, prevent fraud, and resolve errors.
• Answer support requests and send essential notifications.
• Send product-related reminders, with options to stop marketing messages.

4. Sharing

We do not sell personal data. We may share the minimum required information with hosting, email, payment, and technical providers, when required by a valid legal request, or to protect users and the platform.

5. Retention and security

We retain data while an account is active and as needed to deliver services or meet legal obligations. We use access controls, encrypted connections, and reasonable safeguards, although no electronic system can guarantee absolute security.

6. Cookies and local storage

We use cookies or local storage for sessions, language, theme, preferences, performance, and security. Disabling them may prevent parts of Sabiq from working correctly.

7. Your rights

Subject to applicable law, you may request access, correction, deletion, or object to certain uses. Send requests from your registered email through Contact us and select Account & privacy.

8. Company accounts

If you use a company-managed account, its administrator may manage your membership, permissions, and content in that company workspace. The company is responsible for informing staff about internal data handling.

9. Updates and contact

We may update this policy as services or requirements change. The latest revision date is shown above, and material changes may be announced. Questions can be sent through our support page.

1. Acceptance

These terms govern your use of Sabiq. Creating an account or using the service means you agree to these terms, the privacy policy, and the cancellation policy.

2. Eligibility and account

You must be legally able to enter an agreement, or use Sabiq under the supervision of a guardian or authorized entity. You are responsible for accurate information, login security, and activity under your account.

3. Acceptable use

• Use Sabiq only for lawful purposes.
• Do not bypass permissions or access other accounts or data.
• Do not upload malware or deliberately overload the service.
• Do not submit unlawful, deceptive, or infringing content.
• Do not copy, reverse engineer, or resell the product without written permission.

4. Company accounts and permissions

Company administrators control invitations and permissions. The company is responsible for its access settings, data, and operational decisions, and users must follow the policies of the organization that invited them.

5. Subscriptions and payment

Price, currency, and billing frequency are shown before payment. Paid plans may renew automatically when renewal is enabled. Taxes or provider fees may apply. See the cancellation policy for cancellation and refund details.

6. Content and ownership

You keep ownership of data you enter and grant us a limited right to process it only to provide the service. Sabiq's design, software, brand, and original content remain protected and may not be used beyond the service permissions.

7. Availability and changes

We work to keep Sabiq reliable, but maintenance, outages, or required changes may occur. Features may be added, changed, or retired, while respecting active subscriptions and providing notice of material changes where practical.

8. Liability

Sabiq is an organization and management tool—not financial, legal, or medical advice. You remain responsible for decisions, important backups, and verifying outputs. To the extent permitted by law, we are not liable for indirect loss, misuse, or third-party services outside our control.

9. Suspension or termination

We may restrict or suspend accounts for material violations, harmful activity, fraud, or legal requirements. You may stop using the service and request closure at any time, subject to outstanding obligations and paid periods.

10. Changes and contact

These terms may evolve with the product. Continued use after an updated version takes effect means acceptance. Questions can be sent through Contact us.

1. Canceling renewal

You can stop automatic renewal in subscription settings or by sending a request from your registered email before the renewal date. Paid features remain available until the current term ends, after which the account returns to its available tier.

2. Free trials

You may stop a trial at any time. If the trial requires a payment method and renewal is enabled, cancel before the trial ends to avoid conversion to a paid plan.

3. Refund requests

Payments are generally non-refundable after a term starts because access is enabled immediately. We will review requests involving duplicate charges, a documented technical failure that materially prevented use, or mandatory refund rights under local law.

4. Timing and method

Submit a refund request within 7 days of payment, including the transaction reference and reason—never card details. Approved refunds go to the original payment method and may take 5–15 business days depending on the bank or provider.

5. Annual plans and upgrades

When upgrading, any difference or remaining credit is handled as shown before payment. Canceling an annual plan stops next year's renewal and does not automatically convert unused time into cash, except in accepted cases above.

6. Company accounts

Company cancellations must be requested by the owner or an authorized administrator. We recommend exporting important records and reviewing team access before expiry. Paid modules may become read-only or unavailable after the term, depending on the plan.

7. Third-party payments

If purchased through an app store or provider with its own refund process, you may need to submit the request directly to that provider, subject to its rules and any non-waivable legal rights.

8. How to submit

Open Contact us, select Billing & subscription, and use the email linked to your account. Include the transaction reference and date. We will issue a tracking reference and share the review outcome.